Deleting your data

Removing your data yourself

You do not need to ask anyone. Everything below takes effect immediately.

One social account

Sign in, open Connected Accounts, and choose Disconnect on the account you want removed. The stored access and refresh tokens are deleted and, where the network supports it, we also tell the network to revoke the authorisation. Posts already published stay on the network - they belong to your account there, and we cannot and do not remove them.

Everything

Write to support@iberr.in from the address you signed up with and ask for your account to be deleted. Your user record, connected accounts, drafts, scheduled posts, publishing history and uploaded media are removed. We answer within 30 days and normally within a few days.

From Facebook or Instagram

Open Settings & privacy → Settings → Apps and websites on Facebook and remove SocialtreeBot. Facebook then asks us to delete what we hold for you, and sends you back to this page with a confirmation code. You can do the same here by disconnecting the account, which has the same effect.

What is deleted, and what is not

Deleted: access and refresh tokens, the connected account's name, username, id and avatar URL, and any cached details such as Pinterest boards.
Not deleted: posts already published to a network. They live on that network, under your account there, and only you can remove them.
Kept briefly: the record that a deletion request was made - its code, the platform and the date - so that this page can answer you afterwards. It contains no tokens and no content.